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We’re here to help you or your family get back on its feet.

For emergency response, please phone us on 1300 799 562.

Our cyber incident
response process.

  • Step 1: Report a personal cyber claim

    We help you manage and respond to the cyber event and get you back to your best.

  • Step 2: Personal cyber claim service

    Understand the issue.

    Determine the best approach.

    Appoint the appropriate response team, which could include:

    • IT forensics
    • Credit and identity monitoring
    • Data restoration & data securing

    This product will also provide assistance in response to:

    • Cyberbullying
    • Cyberstalking
    • Cyber harassment or a
    • Harmful publication

Initiate your
claim now.